Privacy policy

At Arttitude Cosmetics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.ArttitudeCosmetics.co.uk or interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Information We Collect: 
We collect the following types of information:

  • Personal Information: Name, billing address, shipping address, email address, phone number, and payment details when you make a purchase.
  • Technical Information: IP address, browser type, device information, and usage data through cookies and similar tracking technologies.
  • Marketing Information: Your preferences in receiving marketing communications from us.

How Do We Use Your Information?
We use your information to fulfil any orders placed through the site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Provide customer support.
  • Send you updates about your order.
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • To improve and optimise our website and services.
  • Send marketing communications if you have opted in.
  • Comply with legal obligations.

Sharing Your Personal Information:
We share your information only when necessary and with trusted third parties, including:

  • Shopify (our e-commerce platform).
  • Payment providers (for processing transactions).
  • Website application tools (for tools built into our website).
  • Delivery companies (for shipping your order).
  • Marketing service providers (only if you opt-in to marketing communications).

Data Retention: 
When you place an order through the site, we will retain your personal information for our records unless you ask us to delete this information. 

Your Rights:
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact page, or send us an email at info@arttitudecosmetics.co.uk.

Cookies:
We use cookies to improve your browsing experience, analyse traffic, and provide targeted advertisements. You can manage your cookie preferences through your browser settings. 

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

Changes:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us: 
For more information about our privacy practices, if you have questions, please contact us by e‑mail at info@arttitudecosmetics.co.uk.